Frequently Asked Questions
Everything you need to know about our premium floral supplies and delivery.
What is the shelf life of OASIS Floral Foam?
When kept in a cool, dry place away from direct sunlight, OASIS Floral Foam can last for several years. Ensure the foam remains in its original packaging to prevent physical damage or dust accumulation.
How long does shipping take for bulk orders?
Standard shipping typically takes 3-5 business days. For large bulk orders or professional floral supplies, we offer expedited shipping options at checkout to ensure your arrangements stay fresh and on schedule.
Can I return unused floral accessories?
Yes, we accept returns on unused, unopened products within 30 days of purchase. Please note that perishable items or custom-cut supplies may be subject to specific return conditions.
Are your floral foam products biodegradable?
We offer a specific line of 'OASIS Bio Floral Foam' which is designed to biodegrade over time in a biologically active landfill environment. Check the product description for the 'Bio' certification label.
Do you offer wholesale pricing for professional florists?
Yes, we provide trade accounts for industry professionals. Once your business credentials are verified, you will have access to tiered wholesale pricing and tax-exempt purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. For established wholesale accounts, we also offer net-30 invoicing options.